Effective Date: 08/05/2025

Last Updated: 08/05/2025

Business Name: Cross & All

Brand Representative: The Data Controller

1. Information We Collect

When you fill out our lead form, we collect basic personal information including:

1) Full NameEmail

2) Address

3) Phone Number

4) Location (State)

5) Your area of interest (e.g. buying a Kangen water machine or starting the business)

We only collect information you voluntarily provide.

2. How We Use Your Information

Your information will be used to:

1) Follow up with you regarding your interest in Kangen Water or the Enagic business opportunity

2) Send helpful resources (videos, guides, and product information)

3) Provide customer support or mentorship related to your enquiry

4) Occasionally send updates, if you opt in to receive them

We will never sell or share your personal information with third parties.

3. How We Store and Protect Your Data

Your information is stored securely on encrypted platforms such as our internal CRM.

Only authorised team members have access to it for legitimate business follow-up.

We do not store sensitive payment information or any data beyond what is necessary.

4. Unsubscribing / Opting Out

You can opt out of communications at any time by replying “STOP” to our WhatsApp/SMS messages or clicking the unsubscribe link in any email. We respect your privacy, always.

5. Contact

If you have questions about how your information is used, please contact:

Data Protection Manager

Cross & All

Churchill House

120 Bunns Lane

London

NW7 2AS

Email: [email protected]

Telephone: 07488 880 755